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Content / Forum Moderation - Film / TV Censorship
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Content / Forum Moderation
is a method of controlling content published on Internet
based communities, news, messaging service
websites, etc.
Online Content / Forums
- Child Content Protection
- Fraud/Spam Protection
- Privacy and Policy Violation Protection
- Starts at only $0.05 cents....
Information has, today, evolved into a product, from a non-existant and non-physical
entity, into something that is totally tangible. It can be sold, resold, leased,
licensed, and much more. Today, information has a very objective value. Online Communities
like Discussion Forums,
Dating Websites, Social Networks, File/Content Sharing Sites
and portals, etc. promote and conduct a variety of businesses with transactions
going into the millions of dollars each day. These communities
contain members from all over the world. Membership is fee on th most of the sites, allowing people to join the community freely and conduct their activities easily. This obviously leads to Online Content Problems.
NeuroSpeech has done a thorough study and analysis of issues which arise from online
uncensored content, and has in turn created the most efficient system of content
moderation which ensures performance, quality, ethics, values, and integrity of
the online community.
Why it is required?
Internet and software has made life tremendously easy by automating various business
processes. But wait, is it absolute? Is it fool-proof? Does that mean that all the
information available on the internet is authentic, valid, pure, ethical, moral,
and honest? The internet is the first true platform where "Freedom of Speech" can
be practiced without consequence. Anonymity aides in the boldness of community members, where they can "speak" their mind freely without any restaint. However, not all
content is appropriate for everyone. The fact remains that we live in a society
where "acceptable" and "non-acceptable" content and behaviors exist, and it is the
duty of the community host to uphold "acceptable" and remove "non-acceptable" behavior
and content, if the host prefers the community to be of a certain class. In such
scenarios, content moderation becomes absolutely imperative, where members of the
community may freely post or publish anything, but if the content should fall out
of the "rules" and "boundaries" established for that community, then the content
can be removed, and the publisher of that content, liable for consequences if repeat
offences occur.
Content Moderation is not a necessity by the rules of the internet, but today, it
has become a necessity if the portal or community hosted, is designed to appeal
to the better nature of a wide demographic of audiences.
Online communities are often the hotbed for the following activities, and having
gone through the remainder of this page, it will become clear as to the absolute
necessity of Content Moderation.
Spammers
The most annoying act of Internet is spam - “Buy new XYZ cell
phone for $XX only”, “Mortgage Mortgage Mortgage”. Community Website hosts earn
from the advertising that is displayed on their website, but if members of community starts spamming, the advertisers on the community website looses his faith in the system. The more the spam, the more genuine messages are killed. It is important to control spam by a human brain because there can never
be a computer that is capable of detecting
spam from content.
Adult Content & Nudity
Internet is being accessed by people starting at
age 4 to age 80 on an average. To keep the society clean and keep children away
from Adult Content and Nudity, content moderation is necessary. As adult business definitely
has a great revenue, people keep on spamming for the community to join their adult websites for
pictures/movies or chat.
Competitors
If your business is doing well, you are bound to be a soft-target for the jealous
types. Family, friends, and especially competitors are always scheming for your
downfall. With this motive in mind, competitors either spam or publish adult content
on your websites to bring down your website’s image. By then, it is already too
late. Content Moderation is the proverbial "Stich in Time".
Community Member Abuse
Often times, members of community get into heated arguments in a
public discussion, the outcomes of which are
anger, frustration and use of bad language.
Content Moderation acts as the "mediator" and can play the role of calming down
an escalating situation.
Genuine Business
Is your online business or community genuine? Do you have a lot
of fake or fraudulent members? Your advertisers will know soon enough, and will
then loose
faith your community. Countless online and public forums have had an
untimely demise due to this reason. This will lead to your source of revenue coming
to an end if your lucky, and
civil and criminal consequences if you aren't lucky.
Content/Forum Moderation can weed out all such threats from your forum before the
consequences begin to attack.
Methods of Moderation
New Content / Forum Moderation
Every
new registered member, message, comment, reply, photos of community/forum/website
goes through manual human scan as well as automated technology to determine the quality of language, content, picture,
about information. Depending on the urgency
of content and accuracy of the moderation, for the community, resources can be allocated
to establish the que-time for the content.
Member Point System
Operators assign internal points based
on member’s public Behaviour, the type of content published, images and history
of points. Negative points are assigned and for first few bad events, warnings are
sent to members. This allows for offenders
to learn and adapt to the rules and regulations of your portal, and then only those
who blatantly disregard the system can be penalized.
Abuse Report Processing
Technology on forum moderation can send operators emails of abusive
activity detected,
and after complete analysis of emails/profiles/pictures the operators
can either delete,
ban or moderate messages and profiles. The abuse report staff is highly skilled
in order to determine personal behaviors and inter member communications.
Why outsource
to NeuroSpeech?
Difficulties of In-house Moderation
Doing in house content moderation
may not result in great performance due to fact that Internet community has variety
of nationals and age groups. Further,
a good understanding of content moderation is required to be effective as a content
moderator. Various portals face a variety of problems, and, being in the content
moderation for several years, we at NeuroSpeech have seen it all, and understand content moderation and its nuances. Technology is a major factor here. Content Moderation
requires human intellect (high H.R Resources) and technology which roves through
the content on a forum and identifies malignant data. NeuroSpeech being a Technology
Pioneer, we have the technology, resources and ability to utilize and deploy technology
effectively to ensure perfect moderation for your forum.
- Target Audience: A product or message with some
nudity or inappropriate content may be attractive to young generation but not to
old people. So the variety of content publishing depends upon age group, target
audience.
- Native Language Spamming: For internet based website, people from all
over the world communicate and share the messages, but for your organization it
may be difficult to hire people for every language to evaluate spam/inappropriate
content. NeuroSpeech has dedicated teams in individual language to moderate the
community.
- Fake Profile Pictures: In order to determine fake profiles, its difficult
to hire people who may have knowledge of famous artists/actors (whose pictures are
usually uploaded by fake members to attract other members)
- Subjective Moderation: Content moderation
on subjects like medical discussions or science discussions require thorough knowledge
of the subjet of discussion. Inappropriate decisions on moderation can result in
degrading the quality of communication/discussion and that can lead to frustration
among the members.
Cost
NeuroSpeech has variety of staff to moderate your content and
we charge on per hour basis/per message basis and our rates start at as low as $6/hr with 60-100 pages/messages/profiles/hr
of moderation. However, this is an indicative
rate. A price quote can be given once we gain an understanding of what it is that
your forum/portal/website requires.
Dedicated employees and processes for moderation are available on
request for very specific subjective moderation depending upon the context of content.
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