• To protect the brand image and value of the brand in front of the target audience.
  
• To maintain a clean and healthy environment where the community can participate freely, and comfortably.
  
• To create a platform where intellectual property can flow easily, without oppression and abuse, thereby enabling the harnessing of the latent knowledge within the database.
• To provide an arena of healthy recreation to the target audience.
  

• To give the responsibility of recruitment, retaining, training, and management of H.R for moderation services to a third party.
  
• To handover accountability of the execution of the Content Moderation job to the third party, and actually hold them accountable for their performance.
  
• To be able to relieve yourself of the stress of administration, management, and dealing with issues which could easily be tackled by a third party given the guidelines.
  
• To be free yourself from focusing on the other aspects of the development of the community, being rest assured that all that you have built is being properly maintained.
  
• To assure the community that the moderation services are unbiased since they are handled by a third party, and not the organization itself, thereby not enforcing the company's viewpoints.
  

• We have experience in the field of Content Management for the last 4 years, and have been actively monitoring content for clients based in the US and other overseas countries.
  
• We are a technology development firm primarily, and therefore, have the expertise and a firm handle on technology, and a high grasping ability on technology utilized in the field of moderation.
  
• We are a professional and ethical organization, and have the required office infrastructure and H.R management processes in place wherein assured content moderation services can be provided, upholding the SLA's, etc.
  
• We maintain a backup team for all of our active moderators who are also trained in the content moderation of the client, ensuring near zero downtime of moderation.
  
• We deal with clients like Coca Cola, 800 Software Systems, MySpace.Com, Koby Bryant, etc. and bring our experience and expertise to the execution of our contracts.
  
• Trust is a key element to Content Moderation, since we would be exposed to a high amount of content relevant to you and your business. Our track record has shown us worthy of the trust we enjoy from our esteemed clientele.
  
• We provide multi-lingual content moderation services.
  
• We maintain appropriate archives of our Content Moderation Services, and provide a healthy back-up of our activities for any Quality Assurance/Quality Improvement programs that you might wish to conduct from time to time.
  
• We have support and content moderation services available 24/7*.
  
• We deal with a select few clients only, of high repute, who are quality conscious, thereby allowing us to function in a quality conscious environment, where we feel completely at home.
  
• We provide valuable qualitative and quantitative feedback to the brand owners, as the case may be, through the content moderation, which might be sought after by our clients*.

• We hire the H.R required to carry out the requirements of our contracts, as you would.
  
• We train the H.R and team leaders as per strict guidelines and standards as dictated by our internal procedures and by the clients' requirements.
  
• Each H.R Content Moderation Team has a Team Leader working on the project.
  
• Each Team is backed up by a group of Content Moderators that are also parallelly trained on the same content moderation, thereby ensuring near zero downtime of moderation.
  
• We are accountable for the moderation services we provide, thereby removing the responsibility and accountability completely from the brand owners.
  
• We are the protectors and guardians of your brand identity, and have to ensure the best quality of services at all times, which, on a professional level, comes at a cost.
  
• Our Expertise!
  

• A quality conscious organization that is concerned about its brand identity.
  
• An organization that believes in fairness to the users in terms of content moderation.
  
• An organization that understands the value of quality and professionalism that NeuroSpeech brings to any client-vendor relationship.
  
• An organization that would like to focus on further growth and development, and believes in trust, leaving the worries of protecting the brand identity in trusted hands.

• When content is added onto the portal by users by means of posting text, or uploading an image, audio or video content, it is put into a moderation stream where our moderators will approve, edit, or disapprove the content, and then allow the content to be displayed.
  
• This ensures a 100% guarantee that no objectionable content makes its way onto the portal, although there is always a time-delay between the time when the content is posted and the time when it is displayed.
  
• In today’s instantaneous world, this time-delay isn’t always acceptable, and therefore, there is the option of offline content moderation.

Offline Content Moderation is of 2 types:

• Sequential Offline Moderation
• Random Offline Moderation

• The advantage of offline content moderation is that the posted content will be displayed and made available to the community immediately when it is posted. However, there maybe a chance that objectionable content might be viewable for a certain period of time until it eventually gets moderated.
• Depending upon the seriousness of the content, audience, and moderation required, two types of content moderation services can be provided.

Sequential Offline Moderation:

• In the case of sequential offline moderation, all posted text, image, audio and video content is added into a moderation stream AND displayed at its destination at the same time that it is posted. Once posted, the moderator will edit the content in the sequential order in which the content comes in and will have the option to approve, edit, or delete the posted content. This ensures that 100% of the content is moderated.

Random Offline Moderation:

• In the case of Random Offline Moderation, all posted text, image, audio and video content is directly posted onto its destination and is made available for the entire community to see. Our moderators will rove the portal and moderate all the content coming in, but this will not ensure 100% capture and moderation of all the uploaded content.

What are Moderation Tools?

• There are several moderation tools which can be utilized for content moderation. These tools are designed to rove over the portal and pick up and identify all the objectionable content automatically and flag them for the moderator to view.